Refund Policy
A legal disclaimer
At Gigatags, we are committed to providing high-quality data marketing analytics, tag and pixel development, and web services. However, if you are not satisfied with our services, we offer the following refund policy:
Refund Policy - the basics
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Eligibility for Refunds
Refunds may be requested within 14 days of the service start date. Refunds will be considered if the service provided does not meet agreed-upon expectations or deliverables as outlined in the service agreement. -
Non-Refundable Services
Fees for services that have been fully completed, custom development work (such as tag/pixel setup), or ongoing subscription services are non-refundable once the service has been delivered as agreed. -
Requesting a Refund
To request a refund, please contact our team at [Contact Email] with details about the service in question and the reason for your request. We will review your request and respond within 5 business days. -
Refund Processing
Approved refunds will be processed within 10 business days via the original payment method. Processing times may vary depending on your payment provider. -
Dispute Resolution
If you are unsatisfied with our response or services, we encourage you to contact us so we can resolve any issues fairly and efficiently.